Naturally we all have times when we would
just love to scream out loud and cry for help. This is why I have compiled
a list of suggestions and links to some of the places I run to for help.
In my opinion, the only way to eliminate a problem is to find out how to
make it occur. This will help you to get rid of it. Using a technique like
this will also help if you have to call a company for technical support.
The first thing to do is to find out if it is a hardware or software problem. Some questions you might ask yourself are:
Most problems are just software related though and can usually be corrected by just reinstalling the software. That method doesn't usually let you know why you had the problem, but it gets you going again. If that doesn't work, then I suggest the above solutions again, look in the manual if you have one. Try it on another computer. If it doesn't work there, then you have a problem with the software. If it does work, try to think of some other similar software that you already have on your system that could be conflicting with the new program. Look up the developer of the software on the Internet. Companies usually keep good FAQs (Frequently Asked Questions) pages that cover encountered problems. Search the Internet with your problem. And if you are still having trouble, get in touch with a tech support person over the phone. Remember that the time that you talk could be costing you money. This page is posted to give you an idea of how to try to help your self out of a problem. If you have ever been on hold waiting for tech support then you would appreciate the thought that everyone else that was on the phone with that company had also given some effort to getting the problem solved by themselves. Although it might seem convenient to blame me if you have problems after using these suggestions, I will not be held liable for damages encountered by using my ideas. Also keep in mind that by trying to eliminate one problem, you could create more. Basically be careful and think before you click. |
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